• Sandipta Pal

How my wait time gets calculated?

For a business registered with us, you can see the approximate wait time before booking your queue.


Our app takes into account the number of customers already in the queue and also the time taken by the business to address a customer and then calculates the approximate time you might have to wait.


In real life, time taken by businesses to address each of their customers will differ. Our app has the capability to take that into account, do some quick real time calculations using its intelligence and give you the approximate wait time for you.


Why approximate and not exact wait time?


We say approximate wait time because we all know that duration of attending each of the customers by the businesses will not be same. So based on the trend of the duration taken by the business to address it's customers and the number of customers already in the queue, our app does it's calculations to give you an idea of the time you might have to wait.Every time a new customer is attended by the business, the app gets to know the time taken by the business to attend this customer.This data keeps on changing for customers and is also required by the app to do it's calculations.This is why we say that the wait time is approximate and it also may not be accurate.


So every time you wish to book your queue, our app will give you an approximate idea of how much you might have to wait. With time, this prediction will be more realistic as more information gets analyzed.